Customer Marketing Manager – Value & Migration in Toronto, Ontario


Buyer Advertising Supervisor – Worth & Migration

Job Description:

About our Buyer Advertising Supervisor position.

You’ll lead the event of methods and communications templates that guarantee providing adoption, coaching, model worth (eg Membership), product options and determine prospects ideally suited for migration to right-fit options. Consists of transactional communications to the bottom resembling billing data, worth modifications, updates to T&Cs and so forth. and leveraging these moments as alternatives to speak worth.

The Medium Phase position will give attention to advertising and marketing to Sage’s medium buyer base who’re primarily monetary leaders in medium-sized firms. Data of or familiarity with purchaser teams, area gross sales actions and associate go-to-market methods might be useful for this position.

Concerning the staff

The Buyer Advertising Craft is chargeable for advertising and marketing to Sage’s buyer base with the target of driving the understanding and use of Sage’s options, rising buyer income share of pockets by way of cross-sell and upsell, lowering churn, rising product utilization and interesting and motivating prospects to advocate for Sage with their friends by appearing as a reference, referral supply and reviewer.


Key Obligations:

Abstract of your everyday.

You’ll educate prospects on the options and advantages of their resolution to create product worth wins over time and accumulate product utilization insights and feed them again to PMM and coaching groups. Additionally, you will increase relationship with prospects by way of branded worth propositions like Membership, and buyer boards and communities alongside aspect working with Advertising Knowledge to use propensity fashions and predictive analytics round migration to a brand new resolution. Additionally, you will work with Core Buyer Groups (CX, Buyer Success and Buyer Ops) to align communication throughout channels and capitalize on alternatives to boost worth.

Minimal {qualifications}

• 3 years + expertise inside B2B Advertising, Buyer Advertising is most well-liked.

• Capacity to leverage knowledge and insights within the develop campaigns.

•Confirmed success working in collaboration with gross sales & implementation groups

•Familiarity with data administration and buyer schooling, success participating adolescence prospects.

What it’s wish to work at Sage:​

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Individuals make Sage nice. From our colleagues delivering ground-breaking options to the purchasers who use them: folks have helped us develop for greater than forty years, and persons are driving our future as a fantastic SaaS firm. We’re writing our subsequent chapter. Be a part of it!

At Sage, we acknowledge that the world of labor has quickly shifted over the previous couple of years, notably how we work. That’s the reason we now have dedicated to working in a hybrid method going ahead. Human connection is a necessary ingredient of the 4 rules that make up our Versatile Human Work hybrid framework and we wish to be clear in what that appears like while you be part of our Sage household. On one hand, our workplaces will proceed to play an essential position in our future and function a spot for spontaneous conversations, connection, collaboration in addition to targeted time. Alternatively, we now have realized to reimagine the place and once we work and to unlock that flexibility and innovation for our colleagues providing them the chance to work flex throughout their residence, Sage workplaces or buyer websites.

We invite you to hitch us and assist us write our subsequent chapter. Comply with us on our social media websites to hitch in conversations about open positions and firm information! #lifeatsage #sagecareers. If you need help together with your software (or require any changes) please contact us [email protected] help. Sage invitations all certified people together with girls, seen minorities, Indigenous Peoples, individuals with disabilities, individuals of various sexual orientation, gender id or expression (LGBTQ2S+), and others who mirror our ever-changing office.

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