Chair – University Access Program

University Canada West

Position Job Title: Chair, University Access Program

Location: Vancouver

Reports To: AssociateVP Academic

General Description

We are currently seeking candidates for department chair for the UAP program. The University Access Program is an intensive, full-time academic pathway program into UCW programs in business and technology. The UAP program focuses on:

  • Building academic writing skills for successful undergraduate and graduate studies
  • Forming strategies for effective reading and listening comprehension
  • Developing capacity for writing academic papers and reports
  • Research and critical thinking skills
  • Oral communicationskills in a university context

The program integrates reading, writing, listening, and speaking skills with an academic focus and incorporates study skills and peer support. Our skill-based curriculum is aimed at preparing non-native English speakers with their writing, communication, and critical thinking skills for entry into and success in university programs. Students practice academic and language activities and build critical thinking and research skills. Reporting to the AVP Academic, Chair duties relate to department communications, curriculum and assessment, hiring, personnel, class enrolment, course scheduling, creating a positive and fair work culture, retention, and progression strategies, and enhancing the student experience through building a strong sense of student belonging within the department.

Specific Responsibilities

  • Recruit new instructors and assign instructors to UAP courses each term
  • Establish relations with other units to ensure communication and collaboration towards continuously improving the UAP department and program
  • Oversight and approval of the reporting of grades
  • Oversight and implementation of student evaluation of instructors
  • Coordinates or conducts peer observations of classroom teaching
  • Sets up of university pathway agreements with language schools
  • Serves as Languages Canada coordinator, serving as self-study chair for periodic accreditation and submitting annual reports
  • Representative on ESL Articulation Committee, BCCAT as UCW representative
  • Develop networks and serve as UCW’s representative on EAP related organizations (e.g., Languages Canada, BCTEAL)
  • Oversees the physical environment, hardware, software resources etc. to ensure instructors have what they need to teach
  • Addresses student complaints, manages grade appeal process
  • Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds
  • Provides accountability reports such as monthly reports, annual reports, self-study reports etc.
  • Maintains KPI data on student enrolment, retention, progression, and student success
  • Other duties as assigned by the AVPA

Management & Maintaining a Positive Department Culture

  • Ensures all departmental decisions are made in a democratic, fair, effective manner and in the best interest of the unit as a collective
  • Actively works to promote a unit culture that is inclusive, fair, open, respectful, tolerant of diverse views and protective of the collective good of the unit
  • Plans and organizes social events and department meetings for instructors and staff to help promote a strong community and collegial work environment
  • Provides guidance and support to instructors in ensuring up-to-date curriculum and best practice pedagogies
  • Creates a departmental culture of shared values, mutual respect, commitment, connectedness, and cooperation as the foundation for departmental work
  • Provides recommendations to the appropriate institutional bodies for new policies, needed revisions, and the resolution of policy and student related matters
  • Works with instructors to create departmental policy in alignment with academic and university policy and applies unit policies and procedures openly, fairly, and consistently

Department Representation & Communication

  • Effectively and actively represents the department within the Program, University, and community
  • Sends out Important Dates for instructors – add/drop dates, last day to withdraw etc.
  • Develops Department communications (e.g., weekly emails, newsletters, etc.) for UAP community members (e.g., instructors, students)
  • Conducts regular monthly departmental team meetings
  • Ensures instructors’ participation at Convocation, team meetings, and departmental events
  • Serves as a member of Academic Council
  • Attends monthly Chair meetings
  • Represents the University on relevant external bodies as assigned by the AVPA
  • Maintains high professional ethics standards in the work environment


  • Guides the development and implementation of an effective and fair process for hiring instructors/staff, performance reviews, and evaluation processes
  • Effectively communicates unit and university information to instructors and staff in a timely fashion
  • Oversees a fair and equitable allocation of instructors’ work such as teaching assignments, schedules, curriculum duties, and service responsibilities for full-time instructors
  • In the case of disputes or problems, oversees an equitable resolution process that ensures a fair hearing to all affected parties, which results in appropriate steps to resolve such matters expeditiously, with sound judgment, and confidentially

Promote Excellence in Teaching, Research and Professional service

  • Allocates teaching assignments and schedules, in a fair and open manner
  • Supports and facilitates instructors’ effectiveness in teaching, curriculum/program development, and other student-related responsibilities
  • Provides advice and assists with setting standards for continuous improvement of teaching and curricula
  • Works with the other units in planning the schedule of courses each term
  • Supports and facilitates instructors’ professional development and growth in best practice teaching pedagogies.
  • Organizes and oversees instructor peer observations and performance feedback
  • Teaches as needed


  • Allocates curriculum duties and responsibilities
  • Ensures curricular tasks and decisions are completed by the Program Lead
  • Approves course syllabi prior to each term start
  • Ensures curricular quality, standards, materials are up to date and follows UCW review and approval procedures for needed revisions and alignment of syllabi with PLOs
  • Reviews and sends curricular changes to the Academic Department so the Academic Calendar can be updated by deadlines
  • Ensures participation in Articulation committee meetings
  • Organizes and coordinates design and development of new UAP course materials when required

Fostering Student Learning & Success

  • Receives and responds to student complaints concerning instructors, grades, misconduct etc. and provides first level advice to students on academic and non-academic appeals, student complaints or issues as outlined in the appropriate policies
  • Ensures process is followed and if not, refers the matter back to the instructor for resolution between the student and instructor
  • Organizes and hosts student events in collaboration with Student Affairs (such as welcome events, donuts with the Chair, award events, etc., to promote a sense of belonging and engagement
  • Ensures arrangements for course and program evaluations
  • Meets with students as administrative hours permit to provide guidance and to address problems

Accountability Reporting

  • Completes Monthly reports, Annual Reports, Assessment Reports, Program Reviews, and submits to AVPA or where needed
  • Works with other administrative leaders to plan and coordinate internal and external program reviews synchronized with dates for accreditation
  • Assists with developing departmental retention plans and persistence data reports
  • Provides leadership in the development, maintenance, and assessment of departmental programs
  • Scholarship, Applied Research and Professional Development
  • Maintain currency in EAP (research, trends, literature, contemporary issues, etc.)
  • Conduct scholarly inquiry related to EAP and/or applied research related to pedagogy and curriculum development in EAP
  • Develop a professional development and scholarly activity plan for each academic year, for approval by the AVPA
  • Participate in professional development activities, and attending conferences as required to maintain academic and professional currency

Position Requirements

Education, Experience, Skills

  • Minimum Master of Education or Arts in Teaching English as a Second Language (or a related field)
  • TESL Canada qualified – meet Languages Canada requirements for accreditation
  • Five years’ experience in teaching, assessing, and developing curricula for academic English preparation in an accredited English native speaking post-secondary institution
  • Previous management or coordinating experience at a post-secondary educational environment
  • Demonstrated professional involvement in the field by having presented at conferences and/or published in TESOL related journals is preferred
  • English proficiency examiner training and experience, such as IELTS, iBT or Cambridge Suite
  • Academic quality assurance experience
  • Works well independently and in teams
  • Effective verbal and written communication skills and effective interpersonal skills
  • The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds
  • Inter-cultural competency and diplomacy
  • Fluency in a second language is an asset

Job Type: Full-time


  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care
  • Wellness program


  • 8 hour shift

Application question(s):

  • Are you legally authorized to work in Canada?


  • Master’s Degree (preferred)


  • post-secondary teaching: 5 years (preferred)

Apply Now
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