Business Solutions Analyst

University of British Columbia

Employees – Non Union

Job Class

Job Profile
AAPS Salaried – Scholar Administration, Stage C

Job Title
Enterprise Options Analyst

Scholar Methods Administration Scheduling, Data and Methods Administration Enrolment Providers

Compensation Vary
$7,071.58 – $10,169.00 CAD Month-to-month

The Compensation Vary is the span between the minimal and most base wage for a place. The midpoint of the vary is roughly midway between the minimal and the utmost and represents an worker that possesses full job information, {qualifications} and expertise for the place. Within the regular course, workers might be employed, transferred or promoted between the minimal and midpoint of the wage vary for a job.

Posting Finish Date
November 24, 2023

Notice: Functions might be accepted till 11:59 PM on the day previous to the Posting Finish Date above.

Job Finish Date

Nov 30, 2024

At UBC, we imagine that attracting and sustaining a various workforce is essential to the profitable pursuit of excellence in analysis, innovation, and studying for all school, employees and college students. Our dedication to employment fairness helps obtain inclusion and equity, brings wealthy range to UBC as a office, and creates the mandatory circumstances for a rewarding profession. 

Job Abstract

The Enterprise Options Analyst (BSA) performs an necessary function within the general planning and path of the expertise surroundings for Enrolment Providers in addition to the enterprise Scholar Data System. The BSA leads high-level necessities gathering and evaluation of complicated programs requests impacting operational processes and the household of enterprise Scholar Data Methods. The BSA performs a crucial function in making certain alignment throughout, and with, operational features and strategic IT initiatives whereas selling finest practices within the applicable use and safeguarding of pupil data. The BSA is a liaison, constructing and managing robust working relationships with enterprise models and stakeholders, each inside and exterior to Enrolment Providers (ES), together with UBC IT groups. The BSA known as upon to collaborate with all ranges of employees on the college, each technical and non-technical in addition to present steering to ES enterprise stakeholders within the participation and path of programs implementation initiatives. This function offers technical and operational assist, for system use and entry, for all customers of the SIS, appearing as a programs subject material skilled as applicable. The BSA additionally actively engages in IT programs initiatives; taking part in programs design, testing, and high quality assurance.
Organizational Standing

The Enterprise Options Analyst, experiences to the Affiliate Director, Scholar Methods Administration. The Enterprise Options Analyst interacts with all ranges of employees throughout models inside Enrolment Providers and different educational and repair models throughout the campus, together with UBC IT, to supply service and assist in figuring out and shepherding system necessities. The Enterprise Options Analyst might coordinate, present path and/or assign work to employees when essential.
Work Carried out

Main Tasks:
– Analyzes, plans and manages requests from schools and repair models for change(s) to the enterprise SIS functions, and collaborates with UBC IT and different ES models in growing undertaking proposals for system implementations.
– Actively engages in programs initiatives, appearing as a main contact for IT companions; recommends applicable stakeholder engagement, offers steering to Enrolment Providers enterprise stakeholders in participation and path of programs implementations efforts and acts as subject material skilled, as applicable.
– Utilizing in-depth information of the Scholar Data System, and an understanding of all registrarial features, guides the enterprise stakeholders in figuring out and articulating their enterprise wants and the way system integration efforts generally is a profit to them; works with UBC IT to speak enterprise points on behalf of a number of stakeholders; communicates answer proposals, useful resource estimates and scoping assumptions again to stakeholders and entails stakeholders in discussions as applicable.
– Accountable for communications to the Scholar Data System consumer group for crucial system updates, outages and developments in a well timed and environment friendly method.
– Communicates the standing of IT initiatives, initiatives and operational efficiency of programs to the ES affected enterprise unit (s) she or he helps.
– Screens undertaking progress together with offering path, recommendation, coaching and suggestions to undertaking contributors.
– Maintains a balanced perspective of undertaking progress and challenges; negotiates deliverables and timing throughout a number of stakeholders; manages stakeholder s expectations throughout excessive stress downside/disaster conditions and retains related events centered on the first aims and significant duties at hand.
– Examines processes for streamlining alternatives and coordinates related programs and course of adjustments.
– Coordinates testing of developments and/or enhancements to the Scholar Data System and ensures high quality assurance.
– Understands and applies expertise roadmaps for key functions and infrastructure which can be crucial to the enterprise.
– Retains updated with new applied sciences and leverages them to suggest and supply artistic options for workers.
– In collaboration with colleagues of the Enterprise IT/Alignment group and the Organizational Growth and Studying group, offers subject material experience within the content material growth and supply of system and enterprise course of coaching to the College group concerning the Scholar Data System and associated functions.
– Evaluates and assigns safety and entry permissions to knowledge and programs in accordance to college coverage, legislative necessities and finest follow;
– Participates within the growth of communication plans and promotional campaigns for programs initiatives.
– Designs, develops and delivers experiences and statistics to the College group and to federal authorities companies corresponding to Statistics Canada;
– Actively promotes finest practices within the safety and privateness of non-public data and pupil knowledge;
– Retains updated on privateness laws and knowledge safety coverage and necessities of the college;
– Might signify the Affiliate Director on committees or at conferences;
– Performs different associated duties as required.
Consequence of Error/Judgement

The BSA is a consultant of ES and liaises with ES employees and numerous members of the college group together with UBC IT, schools and repair models. This can be a extremely seen place, which has steady contact with Enrolment Providers employees and a really various college and public group. Tasks coordinated by the incumbent will straight impression school, employees and pupil relationships with UBC and the skin group. Failure to adequately contain stakeholders might lead to ineffective design of applied sciences to assist enterprise operations or the ineffective use of obtainable applied sciences leading to pointless work by school, employees and directors. Incapacity to liaise appropriately with UBC IT might result in unsustainable expertise deployment or pointless downtime of programs which might negatively impression system availability for school and employees and repair to college students. The success of those initiatives straight impacts the recruitment and retention of scholars at each UBCV and UBCO and repair supply ranges by school, employees and directors. A radical understanding pertaining to privateness laws, insurance policies and knowledge safety is required to adequately guarantee the suitable ranges of safety are met. Except enough administration and monitoring happen, the integrity of the safety of the SIS and pupil information can be jeopardized leading to non-compliance and adverse authorized and reputational penalties for the College.
This place additionally carries accountability for facilitating the testing of latest and adjusted items of the SIS. A radical understanding of the Scholar Data System s complicated construction is required to adequately establish attainable issues. Except enough testing takes place, issues can happen as soon as in manufacturing, once more reflecting negatively on the system, Enrolment Providers and, in the end, the College s clients and shoppers.
Supervision Obtained

Studies to the Affiliate Director, Scholar Methods Administration. Works independently with minimal supervision. Workout routines initiative and sound judgment in making selections. Works in collaboration with different senior College employees.
Supervision Given

Offers management, path and steering to employees on undertaking groups, as required.
Minimal {Qualifications}
– Willingness to respect various views, together with views in battle with one’s personal

– Demonstrates a dedication to enhancing one’s personal consciousness, information, and expertise associated to fairness, range, and inclusion

Most popular {Qualifications}

Undergraduate diploma in a related self-discipline. Minimal of 4 to 5 years of associated expertise or the equal mixture of training and expertise. Background or earlier expertise working in IT most well-liked. Confirmed expertise working with finish customers, ideally in a management or facilitative capability, to carry out necessities gathering and/or programs evaluation. Expertise with formulating suggestions on enterprise and IT methods to assist enterprise unit targets. Demonstrated expertise, together with information of rules, instruments and finest practices of enterprise evaluation, course of streamlining and undertaking administration. Expertise growing and writing on-line documentation an asset.Data of present UBC administrative and pupil processes an asset. Data and expertise with commonplace PC software program and a demonstrated skill to study new software program shortly. Skill to study and interpret complicated enterprise features and perceive how programs can be utilized and utilized to assist enterprise wants. Efficient communication and interpersonal expertise, together with the flexibility to develop robust working relationships and work together with all ranges of personnel. Wonderful analytical, downside fixing, planning and organizational expertise. Skill to work below strain and produce measurable outcomes. Skill to train diplomacy and exhibit a versatile angle.

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