Business Data Analyst

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits .

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just

Position summary

The University of Alberta is currently seeking a strategic, business intelligence thinking individual to join a growing team. The Business Data Analyst supports the operations of the Online and Continuing Education HUB at the University of Alberta, functioning as an expert in business, market data, and financial analysis to support online and continuing education program development. The successful incumbent will support the HUB in in identifying emerging trends in online and continuing education, assessing market opportunities, and analyzing the enrolment and revenue potential of proposed programs, as well as analyzing the financial performance of existing programs.

The Business Data Analyst is a key professional resource within the HUB, enabling data-driven decision-making for the development and delivery of programs in online and continuing education. This is a critical role in the assessment and evaluation of new course and program opportunities, and will also initiate and execute ongoing reviews of existing program/course performance within the HUB. The Business Data Analyst generates strategic business assessments and recommendations with keen insight, a strategic lens, and the ability to understand future impacts of decision-making.

Responsibilities Include:

• Conduct proactive research and market analysis to identify market trends and opportunities for online and continuing education – within Alberta, across Canada, and internationally
• Maintain up-to-date familiarity with labour market projections and relevant data sets
• Conduct environmental scans in areas relevant to online and continuing education
• Collect relevant data and/or documents and perform comparator analyses to support the identification of programming opportunities
• Conduct market analysis to support decisions about future program development
• Identify and make use of relevant data sets, provincially, nationally, and internationally
• Develop reports, briefing materials, and presentations
• Develop and apply approaches to revenue projections for new and existing programs
• Develop and apply methodologies for determining the cost of program delivery (including attribution of direct and indirect costs)
• Identify opportunities for process improvements and make recommendations to the HUB Managers and Directors
• Analyze and evaluate HUB learner progression and course analytics available through the digital learning environment.

To be successful in this position, the incumbent will possess the following skills and experience:

• Bachelor’s degree in a relevant field required, masters or other advanced degrees an asset
• Strong knowledge of appropriate qualitative and quantitative research methods and their implementation
• Strong research and analytical skills, including experience conducting quantitative and market and financial analysis
• Familiarity with market trends and/or enrolment processes within higher education is an asset
• Ability to use business intelligence, data visualization, and market analysis software, tools, and applications
• Demonstrate analytical and conceptual problem-solving skills and ability to synthesize and clearly communicate complex findings to various stakeholders
• Demonstrate the ability to build relationships, communicate, influence, advocate, and negotiate with a wide variety of stakeholders.
• Certification in a Business Analysis program certified by the International Institute of Business Analysts is an asset
• Demonstrated ability to prepare briefing materials, data visualizations, formal written and oral reports, and presentations.
• Minimum of 3 years’ experience in a business or data analyst role, preferably within the post-secondary sector.

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.