Bookstore Associate

York University

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Purpose:
The Bookstore Associate, as the frontline representative of the Bookstore, provides customer service to the general public, for a variety of inquiries related to textbooks, general books as well as stationery and other merchandise offered at the bookstore. Operates the computerized cash registers, receives and displays merchandise, assists in shipping out merchandise as well as returning unsold products to publishers, and performs other related duties.

Education:
High school graduation.

Experience:
One ((1) year recent and related work experience in a campus bookstore retail environment including sales, merchandising, operating a computerized payment / inventory system, shipping and receiving merchandise and processing web orders is required. Mailroom experience is an asset.

Skills:
Demonstrated skills including:- working accurately and effectively under pressure of high volume- attending accurately to detail- customer service and dealing courteously and effectively with people- communication skills (obtaining and providing information)- lifting/moving heavy materials by hand and with a pallet truck – Basic keyboarding to use a computer terminal- Ability to use bar codes, scanners- Cash handling

Additional Notes:
Hours of work: Varying scheduled shifts within Bookstore operating hours, including regular, on-rotation, peak and rush period schedules. Overtime may be necessary during peak periods.Peak periods for this position: August / September, December / January, April / MayHours during peak periods: The incumbent may be required to work an evening shift one or two evenings per week and / or on weekends during peak periods.Vacation restriction: Last 3 weeks of August, month of September. first 2 weeks in January. first 2 weeks in May. Vacation may be restricted due to operational considerations and other approved staff absences.

If you are a current York University employee in the YUSA-1 bargaining unit and/or are using your job posting rights under the collective agreement to view and apply for jobs, you must apply through the Employee Career Portal – YU Hire to be considered an internal applicant.

As per Article 12.02(f) of the YUSA-1 Collective Agreement, to be considered an internal applicant, employees in the YUSA-1 bargaining unit must submit the application 5 working days following the first day of posting. This is referred to as the ‘Posted Date’ on the job posting. Please refer to the ‘Posting Intent’ on the job posting.

The University welcomes applications from all qualified individuals, including, but not limited to women, persons with disabilities, visible minorities (racialized), Indigenous Peoples and persons of any gender identity and sexual orientation. York University is committed to a positive, supportive and inclusive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation.

We are committed to enhancing our environmentally and socially responsible practices for the benefit of all members of the York community. Our long term perspective recognizes our responsibility to be innovators and to continually work as a community to reduce our ecological impact.

York University employees must apply to jobs through the Employee Career Portal – YU Hire. If you are a current York University employee and/or are using your rights under a collective agreement to view and/or apply to jobs, you MUST log into YU Hire to access the York University Employee Career Portal.

PLEASE NOTE: Applications must be received by 11:55 pm EST on the posted deadline date, if applicable.

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