Bookings/Events Facilitator

University of Alberta

This competitors is open to all candidates nevertheless inside candidates and candidates who have been former workers of the College of Alberta previously 18 months will probably be given precedence consideration earlier than exterior candidates. Please point out your inside standing utilizing the “Commercial” drop down menu when making use of.

This place is part of the Non-Tutorial Employees Affiliation (NASA).

This place presents a complete advantages package deal which may be considered at: College & Employees Advantages .

Location – Work primarily takes place at South Campus Edmonton.

Working for the College of Alberta

The College of Alberta acknowledges that we’re positioned on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to counterpoint our vibrant group.

The College of Alberta is teeming with change makers, group builders, and world shapers who lead with function every day. We’re residence to greater than 40,000 college students in 200+ undergraduate and 500+ graduate packages, over 13,000 college and workers, 260,000 alumni worldwide and have been acknowledged as one in all Canada’s Greenest Employers for over a decade.

Your work may have a significant affect on a captivating cross part of individuals—from our college students and stakeholders, to our famend researchers and innovators who’re fairly actually curing illnesses, making discoveries and producing options that make the world more healthy, safer, stronger, and extra simply.

Working for Campus & Neighborhood Recreation

Campus & Neighborhood Recreation is the host of a number of wellness actions and occasions that run all through the College of Alberta campus. This consists of leisure occasions and packages which might be out there at South Campus in addition to North Campus.

Campus & Neighborhood Recreation presents packages and amenities aimed to satisfy the wants and pursuits of the broad vary of communities that we serve. From group train to individualized private coaching; from wholesome residing actions to bodily assessments making ready for particular work environments; from leisure sports activities to elite sport coaching; and a spread of ethnic and cultural dance, Campus & Neighborhood Recreation has the breadth and depth of actions to reinforce the experiences of scholars, workers and group members alike.

The function of Campus & Neighborhood Recreation is to contribute to the general educational imaginative and prescient of the college. We help our communities (college students, workers, college, and group members) to discover and improve their bodily, psychological, emotional, and non secular well-being by bodily and social exercise. We strongly consider within the energy of leisure actions to help these wants.


The Bookings / Occasions Facilitator is a part of the workforce chargeable for the correct, environment friendly allocation and reserving of house at Foote Subject. The Facilitator will help within the implementation of the allocation course of; full rental agreements and house allocation to adjust to the allocation timelines; make the most of Recreation Facility Bookings software program to precisely guide house and assign charges; and work with facility customers to make sure the logistics of each reserving are recorded and communicated to the suitable workers members for motion. The Facilitator will talk successfully with each customers of the power and facility workers to make sure arrange / take down and facility wants are addressed.

The Bookings / Occasions Facilitator will coordinate the occasion reserving course of; liaise with clients and inside models at Foote Subject to make sure occasion logistics are appropriately administered and make sure the established reserving course of and contours of communication are being adopted. As well as, the Facilitator will guarantee well timed observe up with all occasions together with inside occasion analysis and buyer satisfaction surveys.

The Bookings / Occasions Facilitator will reply to reserving inquires, put together invoices and rental agreements as required and precisely replicate the reserving/occasion logistics to the suitable workers members. The Facilitator will guarantee well timed cost of all contracts and observe up on accounts receivables in accordance with the AR coverage.

The Bookings / Occasions Facilitator will facilitate the weekly facility scheduling assembly which is able to embody bookings at each Foote Subject and the Saville Neighborhood Sports activities Centre, and guarantee troubleshooting happens when errors or conflicts are recognized. The Facilitator may also carry out buyer providers, reception and different duties as required.

**Please word that this place may have a standard work week schedule Tuesday-Saturday and/or Wednesday-Sunday and requires the flexibility to work variable hours usually between 10am-8pm.


Create Contracts and Licence Agreements

  • Accepts facility reserving inquiries and evaluations requests with inside/exterior clients;
  • Creates rental agreements and coordinates all points of processing together with shopper data, acceptable facility notes and signing of agreements by the shopper and acceptable inside signing authorities;
  • Maintains constant contact with inside/exterior clients to make sure required adjustments are documented and communicated to particular person models;
  • Coordinates with the Metropolis of Edmonton associated to joint use settlement bookings;
  • Applies acceptable insurance policies associated to cancellations and amendments of bookings on South Campus.

Bookings and Occasions Logistics/House Allocation Help

  • Assess reserving/occasion logistics and full occasion arrange sheets in accordance with these wants;
  • Precisely talk reserving/occasion logistics to acceptable workers members;
  • Put together work requisitions as required for added occasion help from different College departments comparable to Services & Operations or Danger Administration;
  • Attend occasions as required to make sure occasion logistics are appropriately delivered;
  • Conduct a post-event analysis with each inside workers and shopper, and file suggestions for enhancements for future years;
  • Lead a battle decision if required;
  • Coordinates the three annual allocations of Foote Subject amenities for inside and exterior clients.

Employees Supervision

  • Assists in hiring, coaching, scheduling, and gives error correction to informal customer support workers at Foote Subject;
  • Offers Supervisor, Foote Subject with common suggestions in regards to the efficiency of informal Foote Subject workers;
  • Chargeable for guaranteeing Foote Subject customer support desk stays operational if workers fail to point out up.

Buyer Service/Administration

  • Displays the overall each day use of Foote Subject, acts as a useful resource for Foote Subject customers, displays entrances and utilization, ensures facility insurance policies are adhered to and displays basic upkeep of facility;
  • Ensures acceptable communication of locker room assignments by updating the schedule boards, coordinating and coding locker rooms and sustaining a weekly facility schedule;
  • Conducts facility excursions for potential customers and gives facility data to main occasion organizers;
  • Facilitates scheduling conferences for South Campus Operations workers;
  • Packages entry playing cards for acceptable customers;
  • Performs small setups of tables, chairs, signage, and subject tools as required.


  • Different duties as assigned by the Affiliate Director of Campus & Neighborhood Recreation;
  • Contribute to particular Particular Occasions, as designated on a yearly foundation;
  • Representing CCR values, having optimistic interactions with CCR and College colleagues, offering glorious client-focused service;
  • Understands, fulfills and promotes the well being, security and surroundings duties as outlined within the College’s Well being and Security Coverage.

Minimal {Qualifications}

  • Excessive College Diploma
  • Present Customary First Help (inside 2 years) and Stage C CPR/AED (inside 1 yr);
  • Police Info Examine is Required- HSE Supervising Safely coaching will probably be required upon employment;
  • Minimal 1 yr expertise in sport or recreation work surroundings;
  • Expertise with Recreation Facility software program, Google Apps and Microsoft workplace purposes;
  • Sturdy group, accuracy and a spotlight to element.

Most popular {Qualifications}

  • Expertise in occasion coordination is an asset;
  • Undergraduate diploma in Bodily Training, recreation, sport administration or associated subject;
  • Buyer Service and problem-solving expertise most popular.

On the College of Alberta, we’re dedicated to creating an inclusive and accessible hiring course of for all candidates. When you require lodging to take part within the interview course of, please tell us on the time of reserving your interview and we’ll make each effort to accommodate your wants.

Notice: On-line purposes are accepted till midnight Mountain Customary Time of the cut-off date.

We thank all candidates for his or her curiosity; nevertheless, solely these people chosen for an interview will probably be contacted.

View or Apply
To assist us observe our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this job posting.

Leave a Reply