Associate, IT Planning & Network Support

HYUNDAI CAPITAL CANADA

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Who We Are: Hyundai Capital Canada (HCCA) is the Canadian captive finance business for Hyundai Motor Group. We go to market under the service brands Hyundai Motor Finance, Kia Motors Finance and Genesis Finance. Through a network of over 400 Hyundai and Kia dealerships nationwide, we provide indirect vehicle financing and leasing solutions to consumers and commercial customers.

Employee Value Prop and Culture: Our employees contribute every day to a culture that is fast-paced, dynamic, energized, agile, and collaborative. From our various employee programs to the unique design of our offices, we strive to foster a connected, fun, positive and rewarding company culture where employees feel appreciated for their contributions, proud of their company, and passionately invested in HCCA’s success.

Global One Company: Many countries. One identity. Hyundai Capital has offices across the world, including South Korea, the United States, China, the United Kingdom, Germany, Russia, and Brazil. Our work environments are designed with specific themes in mind to achieve a consistent global identity that reflects our values: simplicity, collaboration, elements of nature and symmetry.

Position Details: Being responsible for planning IT services as well as Infrastructure maintenance. This position requires the availability to commute to the Toronto office as required. Reporting to the Director, Head of IT, the primary focus of the position is to perform IT planning such as budget management, purchasing, and getting approvals. The secondary focus of the position is to manger Infrastructures mainly network hardware equipment at the office, basic maintenance, and asset management, and also supporting the service desk agent’s workload for the L1/L2 level supports.

Duties and Responsibilities:

  • Budget management, Purchasing, Approvals
  • Supporting Helpdesk Agent
  • Infrastructure management
  • Support and participate in infrastructure projects as needed
  • Asset management
  • Other duties as assigned

Qualifications

  • Microsoft Office skills
  • Desktop hardware and software troubleshooting skills
  • IT infrastructure knowledge​​​​​​
  • Good understanding of ITIL principles
  • Experience working directly with IT vendors and IT development or infrastructure teams
  • Prior experience working in the automotive finance industry is an asset
  • Bachelor’s degree, college diploma or equivalent experience – Must have graduated within Canada
  • Proficient in supporting a wide range of desktop hardware and software technologies (Lenovo, Microsoft Surface Tablets, Microsoft Office.), smartphones devices (iPhone, Android), and telephones (Cisco call center)
  • Ability to manage multiple tasks simultaneously
  • Excellent oral & written communication and presentation skills
  • Tact in addressing users’ concerns at all levels
  • New grads or recent grads are welcome

Hyundai Capital Canada Inc. is committed to acknowledge applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Job Type: Full-time

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Tuition reimbursement
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Work Location: Hybrid remote in TORONTO, ON

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