Associate Director, Global Medical Channels Enablement

Astellas Canada – Associate Director, Global Medical Channels Enablement

At Astellas, we strive to become a cutting-edge, value-driven life science innovator. This means working at the forefront of healthcare change to turn innovative science into VALUE for patients.

What sets us apart is our focus on patients, our pioneering innovation, our collaborative culture, and the passion of our talented people.

Making a positive impact on patients’ lives is the purpose behind everything we do. At Astellas, we are relentless in our pursuit of scientific progress and in tackling unmet medical needs, demonstrated by our legacy in oncology, overactive bladder and transplant and our impressive pipeline in women’s health, blindness and regeneration, genetic regulation, immuno-oncology, mitochondria and targeted protein degradation.

About Us

We are a global pharmaceutical company headquartered in Japan, with a team of more than 14,000 managing operations in approximately 70 countries around the world. We are in the Top 30 global biopharma company based on global revenues and are predicted to be one of the Top 10 Cancer Drug Makers of 2024 by Fierce Pharma.

In Canada, we are growing to meet the exciting opportunities realized by our legacy brands and rich pipeline of innovative treatments.

We are looking for candidates who will thrive in our entrepreneurial and empowering environment where talent and leadership flourish. Do your values align with our Astellas Way – patient focus, ownership, results, openness, and integrity? Then we would love to hear from you.

From the first day in role, everyone at Astellas has a responsibility for creating a brighter future for patients around the world. We nurture exceptional relationships with our employees to allow them to thrive, foster innovation, and deliver exceptional business results. We work to create a culture where our people feel empowered to pursue brave ideas and ambitious outcomes, to have the confidence to be accountable for a higher standard of performance and embody a competitive and solutions-oriented mindset.

Our expertise, science and technology make us a pharma company. Our open and diverse culture is what makes us uniquely Astellas.

Astellas Pharma Canada (APCA) is currently searching for a Lead, Global Medical Channels Enablement.

Description:

As the Lead, Global Medical Channels Enablement, you will provide the single voice representing non-personal medical channel (e.g. websites, social media) requirements worldwide and must be an expert both within the medical affairs (MA) function as well as across the various technology platforms to ensure that the non-personal medical channels available to Astellas customers are fit for purpose to meet local business needs. Your primary focus will be to drive continuous improvement that enables MA to deliver best-in-class external engagements and to ensure an integrated approach to drive high impact solutions with effective deployment of changes. You must understand industry best practices as well as emerging technology while applying local regulatory requirements to create a scalable and sustainable global framework that delivers quality and value to both internal and external stakeholders.

Essential Job Duties:

Platform & Governance Development

• Possess and maintain subject matter expertise across medical affairs non-promotional nature and functional areas, technology platforms, and underlying data structure leveraged by MA personnel in order to effectively distill various local business needs into sustainable and scalable global solutions as the business process owner (BPO) for non-personal medical channels, including but not limited to websites and social media
• Identify, define and prioritize user requirements for and continuously improve upon suite of global medical channel processes and corresponding technology platforms and integrations required to drive data-driven, targeted scientific exchange based on customer preferences (e.g. SOPs, Master Data Management [MDM], Data Visualization/Dashboards, etc.)

Leadership

• Establish and maintain high-quality standards to ensure consistent, compliant worldwide implementation of new non-personal medical channels to meet local brand team demands as they arise
• Co-lead cross-functional value team alongside Customer Engagement Excellence and DigitalX counterparts to develop enterprise engagement solutions beyond Medical Affairs as applicable

Change Management

• Contribute to and/or lead development of enduring materials and programs (e.g. live sessions, LMS modules, work aids, etc.) in collaboration with Training teams to optimize end user onboarding and adoption of new and existing medical processes and platforms

Cross-functional Collaboration

• Partner with relevant Medical Affairs and other cross-functional stakeholders (e.g. DigitalX, Commercial, Pharmacovigilance, Legal, Ethics & Compliance, Data Privacy, Regulatory Affairs, Quality Assurance, etc.) to align on deliverables impacting their respective areas

Required Qualifications:

• Bachelor’s Degree in Health-Related Sciences or Business/Management
• Minimum of 7 years in healthcare industry with at least 5 years in Medical Affairs
• Excellent understanding of non-personal medical channel platforms (e.g. Adobe Experience Manager, Vault MedComms, etc.), dashboards, analytics, and underlying data structures
• Excellent understanding of legal/regulatory/compliance requirements and guidelines with respect to non-personal medical channel engagement in the pharmaceutical industry
• Ability to recognize and anticipate problems and create and manage complex projects
• Ability to negotiate with multiple stakeholders simultaneously and work within ambiguity
• Excellent written and oral communications skills
• Breath of diverse leadership experiences and capabilities, including the ability to influence and collaborate with peers, oversee and guide the work of other colleagues to achieve meaningful outcomes and deliver impactful value
• Flexibility to travel 20% of the time, including potentially international travel

Preferred Qualifications:

• Master’s Degree in Health-Related Sciences, Computer Science, or Business Administration (e.g. MD, PharmD, PhD in Health-Related Sciences or MBA)
• Personnel management and/or group/team leader experience
• Experience in working in cross-functional agile teams
• Experience working in a global setting
• Business Process Owner/System Owner experience
• Website and/or social media development experience

Working Environment

• At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.

Additional Information

Astellas Pharma Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

Astellas Pharma Canada requires full Vaccination against COVID-19 as a condition of employment. Reasonable accommodation to this policy may be granted for a valid accommodation request under human rights legislation.

No telephone inquiries, in-person applications, or agencies please. While we appreciate all applications, only candidates under consideration will be contacted.

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Category Global Medical Communications and Engagement

Astellas is committed to equality of opportunity in all aspects of employment.

EOE including Disability/Protected Veterans

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