Annual Giving Officer (Phonathon)

McGill University

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College Development (UA) promotes McGill to its international neighborhood and to the general public, partaking alumni, volunteers and buddies of the College, and constructing on McGill’s report of fundraising success in assist of College priorities.

By becoming a member of UA, you’ll be able to be a part of a dynamic, thrilling and rising crew of pros that’s making a rare affect on the world by advancing the philanthropic and engagement ambitions of McGill College. 

To search out out extra about UA, please go to us at

Place Abstract:

Reporting to the Senior Annual Giving Officer, the Annual Giving Officer (Phonathon) will take part within the improvement, analysis and implementation of complete methods for College Development’s (UA) fundraising name centre with the purpose of accelerating philanthropic assist to the College. The incumbent will likely be answerable for guaranteeing the graceful functioning of the fundraising name centre, which incorporates managing the each day operations of the unit and guaranteeing the efficient recruitment, administration and supervision of scholar callers, tracers and crew leads.  The incumbent can even take part within the annual program critiques and enhancements, budgetary critiques, knowledge evaluation and segmentation.

Major Duties:

  • Handle all features of UA’s fundraising name centre, together with the day-to-day operations and employees administration.

  • Set up and handle deadlines, objectives, budgets and monetary goals associated to fundraising duties. Strategically present motivation to employees to extend efficiency and retention, via objective setting, securing exterior sponsorship and monetary incentives.

  • Establish, recruit, prepare, and handle a crew of 100 part-time, unionized scholar employees who contact McGill alumni, dad and mom, college/employees and buddies to safe monetary contributions, improve engagement with McGill and replace misplaced contact data.

  • Develop and execute knowledge evaluation and segmentation to make sure efficient solicitation and engagement of all related cohorts.

  • Act as a degree of escalation for solicitation and relationship administration of McGill alumni, dad and mom, and buddies from the calling prospect pool.

  • In collaboration with Annual Giving (AG) and varied UA groups, guarantee the great integration of solicitations, assess the effectiveness of current applications and additional develop them as wanted, and create new initiatives to drive AG and UA objectives. Liaise with stakeholders to commonly assessment and replace coaching, scripting and assist supplies.

  • Make sure the efficient follow-up and administration of solicitations, together with organizing all inside administrative operations.

  • Analysis and implement greatest practices of different Universities and like establishments referring to employees retention, caller motivation, and calling segmentation/methods to make sure this system achieves and exceeds anticipated goals.

  • Undertake particular tasks as assigned.

Different Qualifying Abilities:

  • Expertise in a fundraising atmosphere most well-liked; expertise as a fundraiser is an asset.

  • Demonstrated potential to successfully handle, supervise and inspire employees and confirmed management expertise. Glorious communication and interpersonal expertise.

  • Glorious analytical expertise and robust strategic considering.

  • Demonstrated potential to work in a fast-paced atmosphere and to handle a number of tasks inside tightly prescribed timetables.

  • Skill to work autonomously and as a part of a crew. Skilled perspective, diplomacy, and skill to ascertain and preserve efficient relationships and alliances; collaborates with others to succeed in goals in a crew atmosphere.

  • Outcomes-driven, a self-starter with potential to research successes and failures to take corrective motion.

  • Demonstrates discretion and judgment in selections in regards to the sharing of privileged data.

  • Sturdy pc and technical literacy together with Excel, spreadsheets, Outlook, reporting instruments, CRMs. In a position to troubler shoot technical points.

  • Presence on-site required.

  • Data of French and English: McGill College is an English-language college the place day after day duties might require English communication each verbally and in writing. The extent of English required for this place has been assessed at a degree 3 on a scale of 0-4.

Extra Info:

The work schedule is Sunday to Thursday, from midday till 8pm throughout the week.  Presence on-site required. Testing could also be administered.

Minimal Schooling and Expertise:

Bachelor’s Diploma 3 Years Associated Expertise /

Annual Wage:

(MPEX Grade 05) $69,430.00 – $86,790.00 – $104,150.00

Hours per Week:

33.75 (Full time) Sunday, Monday, Tuesday, Wednesday, Thursday


Affiliate Director Annual Giving

Place Finish Date (If relevant):

Deadline to Apply:


McGill College hires on the premise of advantage and is strongly dedicated to fairness and variety inside its neighborhood. We welcome functions from racialized individuals/seen minorities, girls, Indigenous individuals, individuals with disabilities, ethnic minorities, and individuals of minority sexual orientations and gender identities, in addition to from all certified candidates with the abilities and information to productively interact with various communities. McGill implements an employment fairness program and encourages members of designated teams to self-identify. Individuals with disabilities who anticipate needing lodging for any a part of the appliance course of might contact, in confidence, [email protected] .

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