Analytics Engineer

About Dialpad

Work Fantastically

Dialpad is the main Ai-Powered Buyer Intelligence Platform that’s remodeling how the world works collectively. Based mostly on 4 billion minutes of analyzed voice and conferences information and rising, we’ve designed one, stunning workspace that seamlessly combines probably the most superior Ai Contact Heart, Ai Gross sales, Ai Voice, and Ai Conferences with Ai Messaging. Greater than 30,000 modern manufacturers and thousands and thousands of individuals use Dialpad to unlock productiveness, collaboration, and buyer satisfaction with real-time Ai insights. With preliminary funding and management from Google and main enterprise capitalists corresponding to ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is without doubt one of the quickest rising Ai corporations on this planet.

Concerning the workforce

Our Information Evaluation workforce works alongside the Information Annotation workforce to assist the Ai groups, engaged on tasks on cutting-edge Computerized Speech Recognition(ASR), Pure Language Processing(NLP) and Pc Imaginative and prescient(CV). We  deal with the advanced enterprise and product logic in addition to ensuring the info follows our safety and privateness requirements letting our utilized scientists concentrate on mannequin improvement. We assist NLP workforce to launch and improve DialpadGPT, our in-house LM particularly designed for the area of enterprise communication. 

We work carefully with Product workforce to assist them perceive how consumer work together with our Ai product utilizing information evaluation. 

We additionally construct information pipelines and infrastructure and undertake software program engineering greatest practices.

We’re a gaggle of engineers who take pleasure in writing stories to inform the tales behind the info, which regularly spin up new information science concepts and assist companies make higher choices.

 

Your position

As an Analytics Engineer, you’ll be an integral a part of our information evaluation workforce, supporting ASR and NLP workforce for his or her information wants. You’ll be concerned in varied levels of knowledge science improvement, from information sampling and annotation, outcomes analysis to suggestions evaluation put up product launch. As well as, you’ll assist carry insights to product improvement with consumer conduct information. 

This place stories to the supervisor of the info evaluation workforce and has the chance to be based mostly in our Buenos Aires Workplace. 

 

What you’ll do 

• Translate advanced information necessities into clear information sampling plans with environment friendly SQL queries
• Create and keep dashboards and information pipelines that helps drive product and enterprise choices
• Contribute to our steady efforts to implement information privateness and compliance 
• Answering each day questions from Ai workforce about information 
• Collaborate with cross-functional groups, together with Ai, engineering and product workforce
• Conduct in-depth information evaluation that results in new information science alternatives and enterprise insights

 

Expertise you’ll carry 

• Bachelor’s or Grasp’s diploma in Pc Science, Machine Studying, Statistics or associated fields.
• 2 years of working  expertise with information science or information analytics venture 
• Wonderful information evaluation expertise from writing and optimizing SQL queries to information visualization and report writing
• Sturdy basis in statistics 
• Familiarity with analyzing consumer behaviour information (e.g, Amplitude) can be a plus
• Familiarity with Python and public cloud environments corresponding to GCP, AWS, and so on
• Sturdy problem-solving and analytical talents, with the capability to deal with advanced technical and analytical issues.
• Wonderful communication and collaboration expertise to successfully work in a multi-disciplinary workforce.
• Familiarity with model management instruments like Git for collaborative tasks.

 

Dialpad advantages and perks

Fairness, stability, and belonging

At Dialpad, we attempt to make sure that Dialers are free to carry their full selves to work every day, and champion the intersectionality that exists between gender identification, ethnicity, age, incapacity standing, and the numerous different features of our higher humanity.

 

Tradition

We’ve been named a Prime Office seven occasions, and a giant a part of that is due to our collaborative tradition that elevates our teammates, celebrates wins, and brings collectively ardour and expertise. 

 

Compensation and fairness

Teamwork makes the dream work, and Dialpad presents aggressive salaries along with inventory choices as a result of every Dialer participates in our success.

 

Advantages, time-off, and wellness

An apple a day retains the physician away—and it doesn’t harm that we provide versatile time without work and nice choices for medical, dental, and imaginative and prescient plans for all workers. Together with that, workers additionally obtain a month-to-month stipend to assist cowl your mobile phone invoice, residence web invoice, residence workplace tools, health club membership prices, quite a lot of wellness occasions, and extra!

 

Persevering with schooling

Dialpad presents a yearly stipend for continued studying and schooling bills.

Don’t meet each single requirement? Research have proven that ladies and marginalized teams are much less more likely to apply to jobs except they meet each single qualification. At Dialpad we’re devoted to constructing an inclusive and genuine office, so when you’re enthusiastic about this position however your previous expertise doesn’t align completely with each qualification within the job description, we encourage you to use in any case. You could be simply the correct candidate for this or different roles.

Dialpad is an equal-opportunity employer. We’re devoted to making a group of inclusion and an atmosphere free from discrimination or harassment.