Academic Advisor

University of Toronto

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Date Posted: 11/22/2022
Req ID: 28607
Faculty/Division: UofT Mississauga
Department: UTM: Ofc of the Registrar
Campus: University of Toronto Mississauga (UTM)
Position Number: 00028101


Description:


About us:

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

Your opportunity:

The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga’s academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.

Reporting to the Assistant Registrar, Academic Advising Services, the Academic Advisor provides academic advising services to undergraduate students, assisting them in making decisions affecting their academic progress at U of T Mississauga from enrolment through to graduation. Keeping within the goals and objectives of the Office of the Registrar, the Advisor provides clear, concise and informative communications concerning student enrolment and registration policies and procedures, applying proactive and relevant strategies that focus on retention and graduation.

The Academic Advisor assists students with a wide range of academic issues and concerns, including interpretation of University requirements, policies and procedures, selection of courses and programs and meeting degree requirements. The Advisor directs students requiring specialized services to other student service areas such as Accessibility Services, the International Education Centre, Health and Counselling Centre, Career Centre, the Academic Skills Centre, etc. The work of the Advisor is accomplished through individual in-person, virtual and electronic interactions as well as group advising sessions, workshops and webinars.

The Academic Advisor works as a collaborative member of the academic advising team assisting with balancing the advising work schedule and supporting the work of the team and the Office of the Registrar as a whole. The Advisor contributes to the development of enhanced services for students to promote retention and improve the overall student experience.

Your responsibilities will include:

  • Advising students on the development of their educational plans
  • Keeping well-informed on University programs, policies and procedures
  • Interpreting academic regulations, program and degree requirements
  • Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background
  • Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
  • Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
  • Delivering presentations to promote programs, opportunities and/or initiatives
  • Providing proactive support to individuals in distress and making referrals to specific university services


Essential Qualifications:

  • Bachelor’s degree or equivalent combination of experience and education
  • A minimum four (4) years’ experience working in a high pressure, direct student services university environment
  • Experience advising students on undergraduate academic requirements, policies and procedures
  • Experience conducting presentations and/or workshops
  • In depth knowledge of undergraduate academic policies and procedures
  • Excellent verbal and written communication skills including presenting and public speaking
  • Demonstrated initiative and commitment to working effectively as a team member in the delivery of quality service
  • Strong commitment to diversity and the ability to function with sensitivity and respect in a multicultural/international environment
  • Demonstrated ability to maintain confidentiality and to employ tact, discretion and good judgement
  • Proficiency in the use of MS Office, ROSI and Degree Explorer and ability to learn new applications
  • Strong organizational and time management skills, flexibility and ability to multi-task, capacity to handle a heavy workload and to work well under pressure


Assets (Nonessential):

  • Experience working in the Office of the Registrar
  • Working knowledge of a student ticketing systems e.g. AskRegistrar


To be successful in this role you will be:

  • Adaptable
  • Communicator
  • Motivated self-learner
  • Problem solver
  • Resourceful
  • Team player


Closing Date:
11/30/2022, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 – $71,842 with an annual step progression to a maximum of $91,875. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Registrarial Services


Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.


This is a six (6) months contract position.

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