Client Experience Assistant (Corktown)

Job title:

Client Experience Assistant (Corktown)

Company

Foundation Physiotherapy & Wellness

Job description

Foundation Physiotherapy and Wellness is a group of modern health care clinics located in Toronto. We are looking to add a part-time Client Experience Assistant at our Corktown location (King & River). This is the ideal job for a passionate and engaging service orientated candidate to work in a positive health care setting!CompanyFoundation Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in downtown Toronto. At Foundation Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and of course, having an exceptional team environment!Position OverviewWe require enthusiastic individuals to regularly engage with clients, along with ensuring the clinic’s experience is kept at a high quality. This position is catered to a candidate looking for part-time work, looking to gain managerial skills and marketing skills along with utilizing their creative energy. Our staff will also enjoy credits to use in-house for massage therapy, physiotherapy and chiropractic services!The ideal candidate would have previous customer service experience in gym/fitness settings, retail, or catering/hospitality. Experience with billing and creating email communication would be an asset. The ideal candidate should have flexibility in working mornings (starting at 7:50am), evenings (until 8:10 pm), and/or Saturdays.Responsibilities include:-High quality interactions with clients-Delivering client services such as inquiries, bookings, payments-Payment reconciliation-Weekly reporting of clinic stats-Maintaining and managing accounts receivables-Managing, training, and overseeing the client experience team-Direct support to the clinic director with reporting and billing-Administrative tasks as assigned-Understanding and selling related health care services and products-Developing and delivering company promotions and onsite marketing events-Smiling, laughing and having a good time!Skill Requirements:-Leadership-Multitasking-Detail and process oriented-Meet deadlines-Creative and energetic-Telephone AND in-person communication skills-Morning and evening hours should be available

Expected salary

$18 – 19 per hour

Location

Toronto, ON

Job date

Sun, 09 Mar 2025 01:44:40 GMT

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