Manager, Reporting & Insights

Requisition ID: 212545

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Reporting & Insights contributes to the overall success of the Goal Planning and Performance Department in Canada taking effective ownership on various reporting/ad-hoc requests and generating value-added actionable insights pertaining to specific individual goals, plans, initiatives in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
 

Sales Intelligence Manager is responsible for providing high impact analysis to support decisions focused on driving Canadian Retail bank success. The Manager, Reporting & Insights, will play a key role in expanding our reporting framework and improving our analytical processes. Improved analysis and reporting, driven primarily by initiatives lead by this role, will be a critical part of supporting the bank’s focus on both performance and customer.
 

Is this role right for you? In this role, you will:

• Design and create reports using data to analyze and improve our understanding of branch staff and customer behaviour, and monitor the impact of strategic decisions and initiatives

• Design and develop new reports to support management including but not limited to – visualization tools such as Tableau & PowerBI, complex data and logic tools, SAS, SQL, and self-service dashboards

• Analyze data and evaluate results, identify emerging business issues, and prepare recommendations for management.

• Continuously acquire and enhance knowledge of business/product strategies, portfolio management principles, branch processes and procedures, regulatory requirements, and advanced analytical tools/methodologies in order to best provide business solutions.

• Validating data extraction to ensure accuracy and accountability of reporting and insights

• Work closely with other stake holders, Retail Customer Value, Goal Planning and Performance employees to support our Retail and Small Business Banking, reporting, and business intelligence processes

• Automate and increase efficiencies on data extraction, transformation and reporting processes

• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge

• Champion a high performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• University degree in Business Analytics, Statistics, Mathematics, Database Marketing, Finance, Computer Science, Business Management or a related discipline

• Expertise in data visualization tools including Power BI

• SAS, Python, and/or SQL experience

• Excellent mathematical, analytical and problem-solving skills and ability to interpret complex data, and be able to conclude meaningful insights

• Strong experience using MS Office tools and applications, including Excel

• Excellent business acumen and strategic thinking skills

• Strong communication skills (both written and verbal)

• Flexible, motivated, and results oriented

• Curious and passionate about data, data visualization and introducing automation

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.