ServiceNow Developer in Toronto, Ontario

Job Description

What You’ll Be Doing

* You’ll be joining CIBC’s Infrastructure, Planning and Engineering – Enterprise Service Management and Automation Development team to foster ideation and impact our digital and agile transformation by enhancing our clients’ banking experience. As a ServiceNow Developer, you’ll be responsible for the technical design, development and integration of cross-functional, multi-platform application systems.

* At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

* Collaborative Development- Contribute to the agile team goals by collaborating with other functional teams, actively participating in Scrum ceremonies and expanding the technical capabilities of the team. Lead the design and development of cost-effective and innovative solutions to meet business objectives while also maintaining existing applications.

* Programming Ability- Perform and coordinate complex application programming activities within the Scrum team such as developing specifications, coding, testing, debugging, adjusting and documenting in order to ensure successful implementation and maintenance of programs. Design the application’s technical infrastructure through specific databases, programming languages, utilities and Test Driven Development (TDD).

* Lead & Influence- Lead code-review sessions and ensure overall code quality aligns with business and project requirements. Monitor production and user acceptance testing support to troubleshoot complex problems on applications and technologies. Assist in the transformation from Waterfall to Agile methodologies/practices.

Who You Are

* You can demonstrate experience in 3+ years in development, with a focus in developing custom applications within ServiceNow. You have exposure to the following ServiceNow modules: ITAM, ITSM, ITBM, ITOM. You have experience with Service Catalog and Service Portals, as well as building out API integrations and case exchange. You have experience using ITIL best practices in ServiceNow with a focus on ITSM solutions. You have previous experience and knowledge of working within an Agile environment. You have strong verbal and written communication skills, the ability to effectively problem solve, work effectively as part of a team and independently, and have a strong customer service mindset.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

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Skills and Requirements

-Good knowledge and understanding of ServiceNow design and workflows

-ITAM module

-JavaScript development background

- MID servers installation/troubleshooting

- Integrations REST/SOAP/Scripted web service

- PowerShell scripting

- CMDB/Discovery

* Knowing the Yaml syntax

* Excellent command of the Linux system

* Having experience with code editors like Visual Studio Code

* Knowledge of source control systems, like Git and its commands git pull, git push, git clone. - MID server capabilities using automation

- Orchestration and Integration hub

- DevOps tools integration in ServiceNow, CI/CD pipelines

- Flow designer

- CSDM

- You hold the following certifications: ITIL, ServiceNow Certified Implementation Specialist and Certified Developer

* The developer needs to be very familiar with Python. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].